Returns & Exchanges
We want you to love your handcrafted pieces. If something isn't right, we're here to help.
30-Day Returns
Return any unused item within 30 days of delivery for a full refund. Items must be in original condition with tags attached.
Free Exchanges
Need a different size or color? We offer free exchanges on all orders. Simply request an exchange within 30 days.
How It Works
Request Return
Contact us via email or phone with your order number
Ship Item Back
We'll send you a prepaid shipping label
Get Refund
Refund processed within 5-7 business days
Common Questions
What items cannot be returned?
Custom orders, personalized items, and items marked as final sale cannot be returned or exchanged.
How long does the refund take?
Once we receive your return, refunds are processed within 5-7 business days to your original payment method.
Do I have to pay for return shipping?
Returns are free for defective items or our errors. For other returns, a small shipping fee may apply.
Need to start a return?
Contact Support